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Customer Charter

At Windsor Integrated Services Group we believe our responsibilities extend beyond our primary goals as a business.

We are committed to raising professional standards and adding value wherever possible – throughout the waste management cycle, on a broader level, to the environment and wider society as a whole.

Our Customer Charter sits at the centre of our commitment to a first-class customer service. We focus on what we should be doing best – helping you manage your waste more efficiently and in line with relevant legislation.

Whether you’re discussing a potential contract with us or speaking to someone from our Customer Services Team, you’ll be speaking to a real person, with a genuine desire to assist your specific requirements. We’re here to help and are committed to improving our customer service and care.

View our full customer charter and complaints policy for our group of companies here.

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